Effective Date: [2025-01-01]
Who We Are
Our website address is: https://bitvoya.com. We are committed to protecting your privacy and ensuring the security of your personal information.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection. After approval of your comment, it will be visible to the public in the context of your comment.
Media
If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract location data from such images.
Cookies
- Comments: If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies for your convenience. These cookies will last for one year.
- Login Page: When you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
- Logged-In Users: When you log in, we will set up several cookies to save your login information and your screen display preferences:
- Login cookies last for two days.
- Screen options cookies last for one year.
- If you select “Remember Me,” your login will persist for two weeks. If you log out, the login cookies will be removed.
- Content Editing: If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may:
- Collect data about you
- Use cookies
- Embed additional third-party tracking
- Monitor your interaction with the embedded content, including tracking your interaction if you have an account and are logged in to that website.
Who We Share Your Data With
- Password Reset: If you request a password reset, your IP address will be included in the reset email.
- Third-Party Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, such as hosting providers, payment processors, and analytics tools. These providers are bound by confidentiality agreements.
- Tourism Partners: We may share your information with our tourism partners to facilitate your travel arrangements. However, we do not share sensitive payment data (e.g., credit card information) with these partners.
- Legal Obligations: We may disclose your data to comply with legal obligations, enforce our terms of service, or protect the rights, property, or safety of our users or others.
How Long We Retain Your Data
- Comments: If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
- Registered Users: For users that register on our website, we store the personal information provided in their user profile. All users can see, edit, or delete their personal information at any time (except for their username). Website administrators can also see and edit this information.
What Rights You Have Over Your Data
If you have an account on this site or have left comments, you can:
- Request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
- Request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
To exercise your rights, please contact us at trip@bitvoya.com.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service. Additionally, your data may be transferred to and processed by third-party service providers outside your country of residence. By using our website, you consent to such data transfers.
Additional Information
- Data Security: We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure server technologies.
- Children’s Privacy: Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we learn that we have collected personal data from a child under 13, we will delete it promptly.
- Analytics: We use analytics tools to understand user behavior and improve our services. These tools may collect data such as your IP address, device type, and browsing activity.
GDPR Compliance
If you are a resident of the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including:
- The right to access, correct, or delete your personal data.
- The right to restrict or object to the processing of your personal data.
- The right to data portability.
- The right to withdraw consent at any time, where we rely on consent for processing.
To exercise any of these rights, please contact us at [email address]. We will respond to your request within 30 days. If you believe that we have not complied with GDPR, you have the right to lodge a complaint with a supervisory authority.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: trip@bitvoya.com
- Address: 15-17 Hing Yip Street, Kwun Tong, Kowloon, Hong Kong
Thank you for trusting bitvoya with your personal information. Your privacy is important to us.
